Most unhappy customers don't complain; they leave silently and tell others about their bad experience. This half-day program emphasizes the importance of providing quality customer service and shows you how to create raving fans! Class runs 8 am. - 12 pm.
When: June 19, 2024
Where: Erie
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This class explores the primary elements of persuasion and influence from relationship building and non-verbal cues to attitude change and action. Class is held from 12:30 - 4:30 pm.
When: July 9, 2024
Where: Erie
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In Supervisory Skills IV attendees learn the value of working together in groups to solve common and some not-so-common workplace situations. Additional time will be spent examining the legal side of supervision. Two-day class runs from 8 a.m.-4:30 p.m.
When: July 10–17, 2024
Where: Erie
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Please join us for MBA's new and free HR service, HR Coffee Talk. We will meet virtually the second Wednesday of each month to discuss all things HR at 9 a.m. Members Only.
When: July 10, 2024 – June 11, 2025
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Most unhappy customers don't complain; they leave silently and tell others about their bad experience. This half-day program emphasizes the importance of providing quality customer service and shows you how to create raving fans! Class runs 8 am. - 12 pm.
When: August 14, 2024
Where: Erie
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In Supervisory Skills IV attendees learn the value of working together in groups to solve common and some not-so-common workplace situations. Additional time will be spent examining the legal side of supervision. Two-day class runs from 8 a.m.-4:30 p.m.
When: October 11–18, 2024
Where: Erie
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Revenue Cycle Peer Interest Group live meeting via Zoom
When: October 16, 2024
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NEPPA’s is pleased to offer the Substation I Program which is held in 4-day sessions 4 times a year. Substation I is designed to be an introduction to substations including safety, design, operation, equipment and theory. Upon successful completion of the Program, students are awarded a Certificate of Completion. In addition to in-class lecture, the Substation I Program incorporates hands-on application of concepts and testing, field visits and tours of different installations, and ... Details
When: October 30 – November 3, 2024
Where: Littleton
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When: November 19–21, 2024
Where: Arlington, VA
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The Leadership Summit is the meeting place for thought leaders from around the world. The event gathers the leading minds in our industry for a multi-day conference. Enjoy a variety of panel discussions, instruction sessions, and brainstorming activities.
Earn up to 14 CE units while enjoying superb networking and sightseeing jaunts. Guest excursions are also available, as are extension packages to explore several regions of... Details
When: November 28 – December 2, 2024
Where: Paris, France
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When: December 27, 2024 – June 12, 2025
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When: December 27, 2024
Where: Columbia
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When: April 5, 2025
Where: Columbia
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When: June 12, 2025
Where: Columbia
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